Tender & B2B Procurement Scam Prevention for Office Furniture Businesses

Industry Awareness & Customer Advisory

​In recent years, tender and B2B procurement scams have become an increasing concern across Malaysia, affecting both public and private sector organisations, including the office furniture industry. These scams typically target buyers, procurement teams, and finance departments through impersonation, fake tenders, counterfeit suppliers, or fraudulent payment requests.

As procurement processes become more digital and time-sensitive, scammers exploit routine workflows and trusted business practices to misrepresent legitimate companies and siphon funds.

Common Tender & B2B Scam Scenarios

Businesses should remain alert to the following commonly reported scam methods:

• Fake Tender Invitations
  Impersonation of government agencies or large corporations issuing non-existent tenders or Letters of Acceptance, often requesting documents or upfront payments.

• Bid & Supplier Impersonation
  Fraudsters posing as legitimate office furniture suppliers or creating companies with similar names to mislead buyers during tender or quotation stages.

• Invoice & Bank Detail Manipulation
  Requests to urgently change supplier bank details, or submission of counterfeit invoices for goods or services that were never delivered.

• Advance Payment Scams
  Offering unusually attractive pricing and requesting deposits or full payment before disappearing.

These patterns have been publicly highlighted across various industries in Malaysia and are recognised as an industry-wide risk, not limited to any single company.

Key Red Flags for Buyers & Procurement Teams

Organisations are advised to be cautious when encountering:

• Tender communications via WhatsApp or personal email accounts

• Requests for urgent or confidential payments

• Payments requested to personal or third-party bank accounts

• Sudden changes in supplier bank details without formal documentation

• Prices or terms that appear significantly below market norms

Recommended Preventive Measures

To reduce exposure to tender and B2B procurement scams, businesses should adopt the following practices:

• Verify all tender invitations and supplier communications through official channels

• Independently confirm bank detail changes using known contact persons

• Ensure payments are made only to company-registered bank accounts

• Implement separation of duties between procurement approval and payment authorisation

• Require proper documentation such as purchase orders, delivery notes, and verified invoices

Awareness and verification remain the most effective safeguards in procurement activities.

Company Notice: iGreen Office Furniture Sdn. Bhd.

iGreen Office Furniture Sdn. Bhd. issues this notice to inform our customers, partners, and suppliers of a recent situation involving unauthorised third-party impersonation using our company name and documents.

Our Commitment to Transparency

As a responsible and professionally managed organisation, iGreen Office Furniture believes in clear communication and proper disclosure. This notice is published to safeguard our customers and business partners, and to prevent any misunderstanding arising from the misuse of company information by irresponsible parties.

What We Have Identified

Recently, an unknown party contacted our company under the appearance of a genuine business enquiry. In line with standard business practice, basic corporate verification documents were shared. Shortly thereafter, the party became uncontactable.

Based on this behaviour, we have reason to believe that these documents may be misused by unauthorised parties to falsely represent themselves as iGreen Office Furniture Sdn. Bhd. when dealing with others.

Important Assurance to Our Customers & Partners

We wish to clearly assure all stakeholders that:

• Our company operations remain fully secure and unaffected

• No customer data, payments, or internal systems were compromised

• All ongoing projects, deliveries, warranties, and after-sales services continue as normal

This notice does not relate to any operational breach within our company.

Payment & Transaction Clarification

For the avoidance of doubt:

• iGreen Office Furniture Sdn. Bhd. only accepts payments made directly to bank accounts registered under our company name

• We do not authorise any third party, intermediary, or personal account to collect payments on our behalf

• Any official transaction must be supported by a verified quotation or invoice issued by iGreen Office Furniture Sdn. Bhd.

If there is any uncertainty regarding a payment request or representation made using our company name, we strongly advise verification with us before proceeding.

Verification & Business Conduct

Please be informed that:

• iGreen Office Furniture Sdn. Bhd. does not appoint unauthorised agents or third parties to transact on our behalf

• Any party claiming to represent our company should be verified directly through our official contact channels listed on this website

iGreen Office Furniture Sdn. Bhd. shall not be responsible for any loss arising from transactions or payments made to unauthorised parties without prior verification.

Our Responsibility

As an ISO-certified organisation, we take governance, risk management, and customer trust seriously. This public notice serves as a formal record of our awareness and action regarding this matter.

We appreciate the continued trust and support of our customers, partners, and suppliers.

Issued by:
iGreen Office Furniture Sdn. Bhd.